You can book tests through our website, mobile app, or by calling our customer service. Online booking takes just 2 minutes with instant confirmation.

Our phlebotomists collect samples daily from 8:00 AM to 8:00 PM. You can select your preferred time slot during booking.

Most test results are delivered within 24-48 hours. Some specialized tests may take 3-5 days. You'll receive results digitally via email and our app.

Fasting is required for certain tests like glucose or cholesterol (8-12 hours). We'll provide specific preparation instructions when you book.

We use sterile, single-use equipment, PPE for all staff, and follow WHO safety protocols. Our phlebotomists are fully vaccinated and temperature-screened daily.

Yes, you can reschedule or cancel up to 2 hours before your appointment through your account or by calling our support team.