Privacy Policy

1. Information We Collect

To provide our diagnostic services, we collect the following information:

• Personal identification (name, date of birth, gender)
• Contact information (address, email, phone number)
• Health information relevant to the tests being conducted
• Payment information for service fees
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage our diagnostic services
• To communicate with you about your tests and results
• To process payments and send receipts
• To improve our services and website functionality
• To comply with legal and regulatory requirements

3. Data Sharing and Disclosure

We may share your information with:

• Certified medical laboratories for test processing
• Healthcare providers if you request results to be shared
• Payment processors for transaction completion
• Legal authorities when required by law

We do not sell your personal data to third parties.

4. Data Security

We implement robust security measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Secure access controls to personal information
• Regular security audits and vulnerability testing
• Staff training on data protection protocols

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal requirements
• Object to or restrict certain processing activities
• Receive your data in a portable format

6. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve user experience

You can control cookie settings through your browser.

7. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or directly to users when required by law.